Last Updated: 07/02/2025

Welcome to Wins & Heroes (“Website”). By accessing and using our Website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before participating in our competitions or using our services.

1. Introduction

1.1 These Terms and Conditions govern your use of Wins & Heroes and your participation in any prize draws, promotions, or competitions hosted on the Website.
1.2 Wins & Heroes is operated by Game Good Ltd, a company registered in 16123436, with a registered address at 20 Wenlock Road, London, England, N1 7GU.

1.3 By using the Website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

2. Competition Entry

2.1 We offer free prize draw entry competitions with an optional paid entry route. Entry is only open to individuals who are residents of the United Kingdom and aged 18 or over.
2.2 Entry routes:

• Free Route: To enter a competition without payment, entrants must first register as a user on the Website. They must then send a postal entry including their full name, contact telephone number (including area code for landlines), the email address associated with their registered account, and the title of the competition they wish to enter. This entry should be sent to [Game Good Ltd], [20 Wenlock Road, London, N1 7GU]. All required details must be clearly printed in English. Entries will be handled in accordance with these Terms and the Promoter’s Data Protection and Privacy Policy.
• Postal entries must be sent via first or second-class mail and must be received at [Game Good Ltd], [20 Wenlock Road, London, N1 7GU] before the competition’s closing date. Postal entries must be submitted on a standard postcard or in an envelope containing a letter. Any submissions using alternative formats will not be accepted. Entrants must clearly indicate which competition they wish to enter. If multiple entries are included in a single envelope or postcard, only one will be counted. If the entrant’s account cannot be identified based on the information provided, the entry will be deemed invalid. Entries with incorrect or insufficient postage will not be accepted. Personal deliveries or hand-delivered entries are not permitted.

• Paid Route: Participants may opt to enter by making a purchase or paying an entry fee, as specified in the competition’s individual terms.
  2.3 The closing date for each competition will be clearly stated on the Website. Entries received after the closing date will not be counted.
  2.4 Only one free entry per person per competition is allowed unless otherwise stated. Paid entries may allow multiple entries as specified in the competition details.
  2.5 We reserve the right to reject any entries that are incomplete, incorrect, or suspected of fraudulent activity.

3. Winner Selection and Notification

3.1 Winners will be selected at random from all valid entries received before the closing date.
3.2 The draw will be conducted fairly and transparently using a verifiable random selection method.
3.3 Winners will be notified via email or phone within 14 days of the competition closing date. If a winner does not respond within [X] days, we reserve the right to select an alternative winner.
3.4 The name and county of winners may be published on the Website and social media platforms, in accordance with applicable UK laws.

4. Prizes

4.1 Prizes will be as described in each competition. No cash or alternative will be offered unless stated.
4.2 Prizes are subject to availability, and we reserve the right to substitute a prize of equal or greater value if necessary.
4.3 We are not responsible for any taxes, duties, or additional costs associated with claiming a prize.

5. Use of the Website

5.1 You agree not to use the Website for unlawful purposes or in any way that may cause harm, disruption, or damage.
5.2 We reserve the right to suspend or terminate accounts found to be violating these Terms and Conditions.
5.3 The Website and all content, including text, images, and trademarks, are protected by intellectual property rights and may not be used without our written consent.

6. Limitation of Liability

6.1 We do not accept responsibility for entries that are lost, delayed, misdirected, or incomplete due to technical failures or other reasons beyond our control.
6.2 We are not liable for any loss, damage, or injury arising from your participation in competitions, except where required by law.

7. Privacy and Data Protection

7.1 Your personal data will be processed in accordance with our [Privacy Policy], which outlines how we collect, use, and store your information.
7.2 By entering a competition, you consent to us using your personal details for administering the competition and, where applicable, publishing winners’ details as required by UK law.

8. Amendments and Termination

8.1 We reserve the right to update or amend these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated terms.
8.2 We may suspend or terminate any competition if unforeseen circumstances arise.

9. Governing Law

9.1 These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
9.2 Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at gg@winsandheroes.com.