Privacy Policy
Last Updated: 26/02/25

At Game Good Ltd T/A Wins And Heroes (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.winsandheroes.com, enter our competitions, or use our services.

1. Information We Collect

We collect and process the following types of personal data:

1.1 Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, phone number, and postal address. If creating an account via linking your social media, we collect your public profile data only from your consent that you grant before initiating the request, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar or the social profile avatar itself in the case of Facebook and Linkedin login. This data is used to create your user profile at our website. You can revoke this consent at any time from your profile page at our website or by sending us an email.
• Competition Entries: If you enter a competition, we collect the details necessary to process your entry, including payment details if applicable.
• Payment Information: Payments are processed through our third-party provider, Stripe and/or Cashflows. We do not store your full payment details.
• Communications: If you contact us via email, chat, or other methods, we may collect records of your correspondence.

1.2 Information We Collect Automatically

• Log Data: We collect details such as IP addresses, browser type, device information, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic. See our Cookie Policy for more information.

1.3 Information from Third Parties

We may receive information about you from third-party partners such as, marketing platforms, or social media services if you interact with our content.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process your competition entries and manage your account.
• To process payments securely via third-party payment providers.
• To communicate with you about competitions, promotions, and service updates.
• To personalize user experience and improve our website.
• To detect fraud, comply with legal obligations, and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following circumstances:

• With Service Providers: We share necessary data with third-party partners to facilitate payments and other essential services.
• For Legal Reasons: We may disclose data to comply with legal obligations, enforce our policies, or protect our rights and users.
• In Business Transfers: If we undergo a merger, acquisition, or sale, your data may be transferred to the new entity.

4. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy. Account data may be retained longer if required by law or for legitimate business reasons.

5. Your Rights

Under UK GDPR and applicable data protection laws, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete data.
• Erasure: Request deletion of your data in certain circumstances.
• Objection: Object to data processing, such as direct marketing.
• Data Portability: Request a transfer of your data to another service.
• Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at gg@winsandheroes.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no online service is completely secure, and users should take necessary precautions.

7. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure safeguards such as Standard Contractual Clauses (SCCs) to protect your privacy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting updates on our website. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Game Good Ltd T/A Wins and Heroes
gg@winsandheroes.com

By using our website and services, you agree to this Privacy Policy.

 

 

Mobile Terms of Service

Wins&Heroes

Last updated: March 4, 2025

The Wins&Heroes mobile message service (the “Service”) is operated by Wins&Herores (“Wins&Heroes”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Wins&Heroes’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Wins&Heroes through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Wins&Heroes. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Wins Heroes or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Wins&Heroes mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Wins Heroes or email gg@winsandheroes.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.